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We accept all digital payment methods (Visa, Mastercard, Apple Pay, PayPal, Google Pay etc.).

Choose Scalapay at Check-Out if you want to pay in 3 convenient installments, without interest.

We do not accept payments by Cash on Delivery or Bank Transfer.

For more information, see the " Payment Methods " page.

Processing times are 24/48 working hours from the moment the order is received.

Orders are processed and shipped from Monday to Friday (except for public holidays recognized in Italy). On Fridays, shipments are regularly prepared and entrusted to the courier, but delivery will take place starting from the following Monday.

You can return the goods at any time within 14 days of receiving them.

Italy (Including San Marino and Vatican City)

Free above €170

Under 170: €6
Products are delivered on average between 1 and 4 days (except in extraordinary cases due to external factors) from the date of the order, depending on whether or not it is close to holidays and weekends.

European 1 (France, Germany, Austria, Croatia, Hungary, Netherlands, Switzerland, Slovenia, Spain, Bulgaria, Belgium, Poland, Czech Republic, Luxembourg)

Shipping cost: 15€
Shipping time: 2/4 working days

Europe 2 (Denmark, Portugal, Greece, Slovakia, Romania)

Shipping cost: 40€
Shipping time: 4/6 working days

Outside the European Union

Shipping cost: 100€
Shipping time: 5/10 working days

For more information see the Shipping page

If for any reason the Customer is not satisfied with their purchase, unworn items can be returned for a size change, color change, item exchange or refund within 14 days from the date of receipt of the goods.

SHIPPING AND RETURN COSTS ARE THE CUSTOMER'S RESPONSIBILITY

Refund Instructions

Refunds will be processed as soon as receipt, verification and acceptance of the returned item is completed. For orders paid by credit card, the refunded amount will be available to customers in approximately 10 days, and will in any case be visible on the next card statement. The timing may vary slightly based on the banking circuit of the credit card used. For orders paid with Paypal the amount will be returned to the original account.

For more information, see the Returns and Exchanges page

1- Browse
View our online catalog directly on the MQ World website, and choose the products you wish to purchase.

2- Add the products to the cart
Once you find the items you like, click on the product and add it to the cart

3- Go to checkout and confirm the order
After adding all the products in your order, press the "Check out" button to go to the order summary page.

4- Select "Collect in store" shipping
When checking out, select the "Collect in store" shipping method, so we know that you will come to the store to collect your order

5- Come to the store
Your order is ready, all you have to do is reach us in store to collect your order, try it on or possibly request a size change